Sunday, June 13, 2010

Rephrase it

I struggled last couple of weeks trying to finish an assignment for a
client. It was not just getting done and frustrating me (and my client
too). Why? partly because of bit ambiguous specs sent by client and
partly because of hurriedness on my part to deliver quickly.

Yesterday I just took few minutes, re-wrote his request in my own
words and asked him to confirm. Lo and behold; it was not what he
wanted. And what ever he wanted was something really simple, a half an
hour job.

So whenever you are in doubt, rewrite your customer's request in your
own words and ask him to confirm. This advice is here for my own
reminder so that I don't waste two week again for a 30 minutes job.

Posted via email from Saqib Awan

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